Introduction

    Traditional AMS models are outdated, often seen as a cost center and not a value driver. At AIRDIT, we challenge this perception. With a forward-thinking, AI-augmented approach, our SAP AMS Support isn’t just about maintaining systems—it’s about evolving them. We bring deep SAP BTP expertise, innovations in RAP/CAPM, and intelligent automation to ensure your SAP landscape supports business agility and growth.

    Why AIRDIT for SAP AMS Support?

    Transforming your Business Processes with AI-Powered Innovation and Scalable Solutions

    AI-Powered AMS

    Innovation-Led Maintenance

    End-to-End Expertise

    Rapid Response Model

    Free POCs & Workshops

    Cost-Effective and Flexible

    Snapshot of Our SAP AMS Support Offerings

    Incident & Problem Management

    • Swift resolution through AI-assisted root cause analysis
    • SLA-driven support with real-time tracking and reporting

    Change & Release Management

    • Structured deployments with minimal business disruption
    • Automated testing and rollback strategies for safe releases

    System Performance Monitoring

    • 24×7 monitoring with real-time alerts and dashboards
    • Predictive analytics to prevent system slowdowns and outages

    Cloud & Hybrid Landscape Optimization

    • Cost-efficient cloud usage across SAP, Azure, GCP, AWS
    • Optimization of hybrid workflows with seamless integration

    Application Enhancements Using RAP/CAPM

    • Build future-proof apps using SAP’s latest frameworks
    • Reduce dev time with reusable, scalable components

    SAP Skill Enablement & Workshops

    • Free expert-led sessions to upskill your internal teams
    • Custom workshops on RAP, BTP, and emerging SAP tech

    Mobile-first AMS Enhancements

    • Enhance UX with native mobile features for SAP users

    • Enable field-force efficiency with offline capabilities

    AI Powered AMS

    • Integrates knowledge bases, functional specs, and documents into a RAG-powered AI system

    • Auto-suggests solutions, scrapes SAP documentation, and triggers tickets when needed

    • Continuously learns from past resolutions to improve accuracy and speed

    Custom Knowledge Base & Documentation Support

    • Centralized, searchable AI-powered knowledge portal

    • Always-on documentation to reduce resolution time

    How We Work?

    Wondering how we help our clients? Take a look at our teams process, which is driven by the Agile methodology to ensure iterative progress and continuous collaboration.

    Discovery and Planning

    We begin by working closely with you, diving deep into your business goals, target audience, and project requirements. With these insights, we create a detailed strategic roadmap that serves as the foundation for your apps success. The Agile process allows for flexibility, ensuring we can adapt quickly to any changes and continuously refine the roadmap as we move forward.

    Design and Development

    In the design and development phase, we translate your vision into wireframes and prototypes that bring your mobile app to life. Our design team carefully integrates your brand identity and user experience principles, while our developers implement clean coding practices and responsive frameworks to build a robust backend system. The Agile approach ensures we deliver working increments throughout the development process, allowing for regular feedback and the opportunity to refine the application as we progress.

    Testing and Optimization

    We proactively test and optimize your product throughout its development to identify and resolve any issues early. With our Agile framework, testing is a continuous process, ensuring that the app performs at its best. Our team focuses on performance, security, and reliability to provide a seamless user experience, while Agile practices allow us to prioritize and address critical areas of the app as they arise.

    Deployment and Support

    Throughout the deployment phase, we provide comprehensive support to ensure a smooth and successful launch. Post launch, our dedicated team stays on board to provide ongoing maintenance and support, ensuring your app continues to evolve and meet user demands. Leveraging Agile methodologies, we remain adaptive to feedback and changes, helping your product thrive as market conditions and user expectations shift

    From Tickets to Transformation—Experience Next-Gen AMS with AIRDIT

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    Case Studies

    We're dedicated to providing top quality service and software solutions because your success is our success.
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    Optimizing Production Efficiency with Fiori-Based Reporting

    A customised Fiori-based Daily Production Report (DPR) application helped a bearing manufacturing client optimise daily production tracking, enhance machine and tool utilisation, and securely provide contract employees with access to critical data, all while reducing operational costs.

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    Streamlining Vendor Communication with SAP BTP Portal

    A customised SAP BTP-based vendor portal helped a manufacturing client eliminate email-based communication challenges, streamline vendor schedules, quality certifications, and ratings, and improve operational efficiency with real-time updates and integrated reporting.

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    Migrated applications from Azure to SAP BTP, enhancing scalability and performance.

    A customized SAP BTP-based vendor portal and Master Data Governance (MDG) solution helped the client improve data management by streamlining vendor communication, eliminating duplicate records, and ensuring efficient approval workflows for master data in SAP.

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    Our Clients

    Our clients are at the heart of everything we do. We understand that your success is our success, and that's why we are dedicated to providing you with top quality service and software solutions.